Terms & Conditions
1. Acceptance Rules
The booking of the property implies the acceptance of the present regulations. The booking person is personally responsible, even for the people who accompany it.
2. Before you book
Given the nature of the property (beachfront) and its vicinity to a beach bar, the summer months are mostly animated well into the night. Although there should be no discomfort provoked by noise, please consider this argument before you book.
3. Rates
Prices are in Euro and are for the entire property and for the requested period.
The agreed price includes exclusive use of the villa, all utilities consumption (electricity, water and gas), bed, bathroom and kitchen linens with weekly change.
The price does not include the security deposit, any damages and any other services requested by the client, which must be paid locally.
We reserve the right to change the published prices of our property at any time and without notice. However, the price agreed upon at the time of booking (excluding any extras), will not be changed under any circumstances.
4. Reservation & Deposit
It is possible to make an on-line reservation using the booking system on the “Book now” page.
To submit your booking request you must choose the arrival and departure dates from the calendar, select the number of guests and provide your name, a telephone number and an e-mail address.
Within 24 hours from your request you will receive an e-mail with the status of your booking and, if accepted, also with the payment details.
Generally we ask you to make a NON-REFUNDABLE deposit amounting for 30% of the entire sum within 3 working days from receiving the confirmation e-mail from us. The deposit can be paid by bank transfer.
Unless otherwise agreed, the payment for the remaining 70% should be made at least 60 days prior to your arrival (Ex: Arrival 10th of August, the bank transfer must be available on our account on the 11th of June).
If the times indicated above are not respected, the reservation will be automatically canceled and the accommodation will be made available for new requests.
In case of doubts about the use of the online booking system, it is possible to request quotes and information through the contact form on the “Book now” page.
5. Cancellation Penalty
Reservations canceled up to 60 days before arrival will be charged with the entire amount of ther deposit. Cancellations made after this deadline result in the loss of the entire amount.
In case of early departure or no-show, the full amount of the agreed reservation will be retained.
The reservation must be changed or canceled in writing, if within the established deadline, by sending us an email to info@villadoris.it and must be confirmed in writing by the managers.
6. The unavailability of the accommodation
If causes of force majeure prevented making available the accommodation booked, the OWNERS reserve the right to be able to assign another accommodation with similar or higher characteristics at the same price, or in extreme cases to cancel the booking, reimbursing the amount paid to the tourist without the latter being able to make further claims for compensation in any capacity. Please note that outside of what you have paid, nothing else will be reimbursed or refunded. Therefore no claim for compensation will be considered.
7. What you will receive
As mentioned at point 2, you will receive full and exclusive use of the entire property. The villa will be all clean and tidy, including (but not only) clean bed, bathroom and kitchen linens. Any extra linen change requested by the customer costs €30.00 per room, to be paid in cash at the exchange itself.
For linen we mean sheets and a set of towels (personal, face and shower) per person.
Each room is equipped with one (double) or two (single) beds, pillows and blankets, wardrobe, hangers, 2 nightstands, 2 lamps and 2 chairs.
You will also find a smart TV, a mini-fridge and a coffe machine with pods in each room.
The kitchen is equipped with a stove with oven, refrigerator, dishwasher, microwave oven, bred toaster, kettle, electrical cheese grater, automatic coffee machine with grains and a portable mini-vacuum cleaner, along with all the necessary tableware (plates, glasses, spoons, forks, knives, pots, pans, etc.)
Each bathroom, in addition to linen, is equipped with a hair dryer.
You will also find a washing machine, a vacuum cleaner, a clothes iron along with ironing board and clotheshorse, mop with bucket, brooms, etc..
8. Arrival – Security Deposit
The check-in can be made between 4 pm and 8 pm.
Given that Villa Doris does not benefit from a reception service, you are required to inform us about the exact time of your arrival at least one day before the check-in date.
Because the Italian Law requires that the details of the stay and those of the guests to be registered with the Local Authorities, upon arrival each guest must show a valid identity document.
Guests without valid documents are not accepted.
Upon you arrival you will be given the keys, you will be shown the villa and you will have to pay the security deposit of €600.00 in cash.
The security deposit will be returned on the day of departure after the control of the property by the manager.
In case of damage to the property, a compensation will be mutually agreed and subtracted from the security deposit.
9. Departure – Return of the property
On the day of departure, the owner or an agent will come to collect the keys and check the condition of the property. If the villa will be released as it was delivered and will present no sign of damage, the safety deposit will be returned. Any damage caused must be reimbursed.
The villa must be released by 10.00 am, unless otherwise agreed, to allow cleaning.
10. Animals
We do not accept animals.
11. Rules during the stay
-It is strictly forbidden to copy the keys; trespassing constitutes a serious criminal offense punishable by law. If you loose the keys, you will be required to pay €300.00 (the cost includes changing all the locks) that will be subtracted from the safety deposit.
Loosing the keys puts you and the property under serious threat, therefore you must inform us immediately if it should happen.
-It is forbidden for the number of guests to exceed the maximum allowed. It is forbidden to bring in strangers without having previously notified the manager and having received express consent.
-All accommodation is delivered clean and working. The customer must provide for the daily reorganization of the villa and will be responsible for its integrity. At the time of return of the property the customer will have the obligation to leave the accommodation in the same conditions in which he received it. Customers must also empty the refrigerator and the dustbin.
-The guests are required to comply with the common rules relating to noise. Particular silence must be respected between 10.00 pm and 8.00 am and between 1.00 pm and 5.00 pm. Parents are asked to constantly watch their children so that they do not disturb.
-The tenant agrees to take the utmost care of the property. You will be held responsible and will have to pay for any damage done by you or your visitors during your stay at the villa. Objects that are replaced must be of the same quality as the originals.
-In cases of doubt, the person in charge will hold the entire deposit and return any difference together with the receipt of the expense incurred for the restoration at a later time.
-It is absolutely forbidden to take the linen out of the room. Sun cream and oil, makeup and hair dye can permanently stain bed linen, sheets and towels. We therefore ask you to be careful when using these products. If despite the efforts the stains are not removed, you will be charged a fee to replace the linen.
-Although we will do our best to help you, we cannot be held responsible for any discomfort provoked to you by third parties (ex: power or water outage, noise from the neighbors, etc).
-We are not responsible for the loss, theft or damage of objects of your property left in the rooms or for any accidents, theft, damage to persons or property just because they occurred on the property.